Service Your Customers Vechicles

You know your stuff, but sometimes you need a hand finding the fix for a tough vehicle issue. From routine to random – Identifix helps you find your fix faster.

Industry-Exclusive Diagnostics

Technician Working on Car

Direct-Hit’s® industry-exclusive diagnostics help you find your fix faster than factory flowcharts. Our short-cut tests & confirmed fix procedures are created from millions of calls to our Repair Hotline. Fixes are collected from over 100,000 techs in the field and validated by our own ASE Master Carline Specialists.

It’s information you won’t find anywhere else.

OEM SERVICE & REPAIR >

Direct-Hit delivers genuine OEM service & repair information right from your diagnostics so you never have to go to another part of the site – or another system – to finish the job.

FACTORY SCHEDULED MAINTENANCE >

Direct-Hit provides everything you need to educate your customers on the benefits of regular vehicle maintenance to keep them safe on the road while generating additional revenue for your shop. You can provide manufacturer recommendations in under a minute, and it’s all in plain-talk language your customers can understand and trust.

FREE TRAINING >

We understand technical support is important when purchasing an online tool like Identifix. Rest assured we provide free, ongoing training as a commitment to our subscribers.

Start your free 1-week test drive now by calling 1.855.282.3582 or by filling out the form to the right!

NEED A SOLUTION NOW? NO PROBLEM.

Staffed by over 45 OE factory-trained ASE Master, L1 Carline Specialists, the Identifix Repair Hotline has taken millions of calls on all kinds of unique vehicle issues.

CALL THE IDENTIFIX REPAIR HOTLINE WHEN...

The usual suspects aren’t the problem.
  • We can pick up where your initial testing leaves off. Instead of banging your head against a wall, let’s put our heads together.
You need a trusted second opinion.
  • Sometimes you want a second opinion just to be sure – especially before installing a costly part.
You don’t want to turn away a job.
  • Be an expert on any vehicle make and a hero to your customers. Our master technicians work in carline-specific teams, so you can rely on their expertise with your particular vehicle.
Call 1.800.288.6210 and find your fix faster.